The right person
A consultant who is an expert in your sector and your business challenges, rigorously selected to match your context precisely.
AIROS is an IT consulting firm specialising in luxury, fragrance and beauty, retail and hospitality. We introduce IT, digital, data & AI consultants who are experts in your business, selected one by one, at the moment your project needs them.
The success of an assignment rests on three things. We commit to all three.
A consultant who is an expert in your sector and your business challenges, rigorously selected to match your context precisely.
Initial feedback within 48 hours, and expertise brought in at the moment you need it.
A single point of contact, committed alongside you from the first conversation to the end of the assignment, for continuous follow-up and a relationship that keeps improving.
“For ten years, I supported the projects of major luxury and watchmaking Maisons, fragrance and beauty brands, retail chains and hotel groups.
These worlds share demanding standards: excellence in relationships, the quality of the customer experience and closeness. In this environment, it is essential to identify the right expert, one who understands the business challenges and can step in at the right moment.
AIROS was born of this conviction: to offer tailored support, built on a rigorous selection of talent and a lasting relationship of trust.”
We have chosen to focus our expertise on four demanding sectors, whose codes, challenges and players we know intimately.
01
Fashion, watchmaking and jewellery: connected boutiques, CRM and clienteling, product traceability and omnichannel journeys worthy of your Maisons.
Clienteling · CRM · Omnichannel
02
Digital diagnostics, e-commerce, loyalty and a personalised shopping journey, crafted with the same care you put into your formulas.
E-commerce · Diagnostics · Loyalty
03
Retail chains and mass retail: unified commerce, retail data, replenishment, point-of-sale systems, tools for store teams and performance management across your stores.
Unified commerce · Data · Performance
04
Booking, guest experience, loyalty programmes and product master data management, for a flawless welcome, online and on site.
Booking · Loyalty · PIM/DAMPlatforms, marketplaces, payment and AI-driven personalisation, for smooth and profitable shopping journeys, in France and internationally.
CRM, clienteling, loyalty programmes and omnichannel journeys: a seamless customer relationship between the website and the boutique.
Point-of-sale systems, tools for store teams, RFID and operations: the store as a place of experience and advice.
PLM, PIM, DAM and traceability: reliable product data from design to sale, ready for the Digital Product Passport.
Warehousing, orders, transport, AI-driven forecasting and traceability, from the workshop to the customer.
Business intelligence, data governance and quality, data science and generative AI, for informed decision-making built on reliable data.
Systems, head-office and store networks, cloud, DevOps and infrastructure security: ensuring service availability and performance, even at peak times.
Four steps, tailored support from the first conversation to the end of the assignment.
A first conversation to understand your needs, your context, your deadlines, and to define together the profile you are looking for.
Recommended by our network of experts, profiles are met and rigorously assessed before being introduced to you.
The expert joins your teams and settles into your environment to support your project throughout the assignment.
A check-in every six weeks, with you and the consultant, to ensure the quality of the collaboration and keep the assignment on a path of continuous progress.
Kairos · Aidos · Kaizen. Three words, one name.
Three strokes for three words
Kairos, Aidos, Kaizen.
AIROS draws its name and its identity from three essential principles that shape our approach to consulting and our relationships with those who place their trust in us. Three convictions that guide every one of our decisions.
Bringing about the right encounter at the moment it matters.
Giving people, their expertise and their commitments the attention they deserve.
Cultivating high standards to move every assignment forward.
A fourth is not in the name, yet it lies at the heart of everything else.
Keeping our commitments, being reliable over time and present when it counts.
Joining AIROS means putting your expertise to work on specific challenges, for exceptional clients, on assignments chosen with you.
When we commit, we stay present: in good times as in more difficult ones.
Grasping the challenges quickly, delivering careful work and looking, in every assignment, for what can still improve.
Our consultants are not resources: they are people with whom we build a lasting relationship.
Recognising the moment when the right expertise, the right encounter, becomes necessary.